Real-Time Monitoring
Unlimited social data from top networks and nearly 4 million RSS feeds in over 20 languages in real time.
Channel Dashboards
Clean dashboards keep track of followers, engagement, impressions, and demographics of public and private conversations.
Custom Reporting
Create interactive, accurate, and detailed reports & alerts that are easy to share with your clients, executives and team.
Advanced Automation Tools
Marketing Automation for SMS, Email, App Push Alerts and Social messaging allow for a true ‘set-it-and-forget-it’ experience. Determine actions that will trigger messages or data fields directly from your account. Our system will take it from there, allowing you to cross marketing off your checklist and focus on growing your business.
We send over 5 million text messages monthly. Engage your clients with a 95% read rate using latest SMS technology for, MMS, Text2Vote, Text2Win, Viral, Text2Screen, Loyalty and scripted SMS and Voice campaigns.
Email marketing is long from dead — in fact, with automated messages that are linked into a loyalty program, it’s never looked better. Automate emails and offers for your customers based on visits. You can also schedule regular updates to tie into your digital waiver program to ensure customers keep their consent up-to-date.
Data Collection Tools
Turn your waivers into a marketing powerhouse with Digital Waivers
The CityGro Digital Waiver doesn’t only store signatures, it allows you to use the data you are getting from customers to bring them back more often. Don’t let priceless information sit on the shelf, use it to make your business more profitable. See case studies.
Capture data online with Webforms
Make data collection easy for your customers by embedding Webforms on your site or mobile device. Match the format and fields to your App or tablet to capture the same info across various platforms! That way, customers can fill out and sign forms on the go!
Our CRM boasts message personalization based on any parameter or custom data field you create. Best of all, our Smartlink technology (Think of it as a personalized bitly link for each data record) ensures that conversion analytics are 100% accurate.
To make it even easier to capture data from customers, we offer facebook connect that automatically completes data fields on our webforms. We also integrate with some of the top software providers and POS Systems in your market.
Make it easier than ever for your customers to opt-in to receiving text messages. By simply texting the customizable keyword to our shortcode, they’ll gain access to your messages that will bring them back again and again.
Create your keyword to align with your brand and promote it across your various marketing channels. Need help getting started? We offer a design kit that includes professionally designed posters, table tents and more!
The Digital Punch Cards on the CityGro App for iPad don’t only track points, they monitor the behavior of your customers so you know who is coming in and how often. Customers love the simplicity and you’ll love the effects.
You can customize your loyalty program to award points based on customer visits or dollar amount spent. Bring customers back with point-based rewards, dollar-based rewards, birthday rewards, rewards for liking you on Facebook and more.
Avenues To Help Your Business Excel
Brand Audit – We help you evaluate the value of your brand then make recommendations to improve based on measurable results.
We build Responsive WordPress Websites that capture the excitement of your product or service and convert to sales.
Everyone is a Marketing expert until tomorrow when everything changes again. We back up our recommendations with analytics and big data.
Artificial Intelligence Marketing Technology that Memorizes, Predicts & Stimulates Customer buying Behavior Through Personalized Automated Loyalty Messages.
Mobile Apps Made Easy!
Unlimited push notifications allow you to send exclusive messages directly to your customers’ phones – they’ll never miss out on an event, special, or sale again. Target customers based on their location or proximity to your business using our geo-fencing feature.
Over are the days of your customers digging through their wallets, attempting to find that worn out stamp-card that they lost months ago. Reward your repeat customers by typing a customizable loyalty program code directly into their phone, adding “points” to their virtual loyalty card.
Frame in you mobile responsive website with our easy to maintain native apps for Android and IOS. Eliminate the need for expensive revisions for Android and IOS with our one low monthly fee of $99.
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